The drag and drop category creator allows you to easily arrange content into various categories. This feature also allows you to create subcategories by simply dragging an existing category downwards that will be organized underneath it in a hierarchical style tree. In addition, users can change the order of answers as well as update multiple questions. Moreover, the answer editor is able to display varying types of text styles and dynamic elements

With the Helpdesk widget, customers are able to search for any solutions to their problems from your knowledge base and allow them to contact you from your website directly. This speeds up the process and provides your clients with plenty of additional options no matter how they choose to contact you. It’s all thanks to the advanced feature set integrated into this incredible help desk widget that makes sure everyone gets the best possible customer service as quickly as possible!

Search is a widget that can be installed anywhere on your website. It allows your customers to search through your knowledge base directly on your site instead of having to leave and go to another page. Whether they are looking for the contact information of one of your representatives or trying to find minutes from an important meeting, Search helps eliminate additional clicks by providing immediate access right inside of the widget.

Notify is a widget installed in an out-of-the-way area of your website that enables you to push short personalized messages to the visitors on your site. Notify is great for cutting those pesky support tickets in half or even into fourths depending on the urgency. The best part about it is that it’s like having a truly intuitive sales assistant.